Lytho is excited to offer Office Hours with our product and subject matter experts! These open sessions are a great opportunity to ask questions, explore new features, and get real-time support tailored to your needs. Need more extensive assistance or 1:1 support? Please reach out to success[at]lytho[dot]com or your dedicated Customer Success Manager. 

TABLE OF CONTENTS

• Upcoming Session Dates
• Workflow Office Hours
• DAM Office Hours
• Tempo Office Hours
• Divvy New User Training

Interested in more Lytho events? Click here to see what else we have going on!

Upcoming Session Dates

Workflow Office Hours

Audience: Lytho Workflow team members + admins

Workflow Office Hours is an open forum where you can drop in anytime during the designated hour to ask product questions, explore Lytho Workflow's capabilities, and receive personalized guidance and support. 

Here are some key topics appropriate for the session:

• Technical Questions: Do you need help using specific features within Lytho? Whether it's troubleshooting or exploring functionalities, we're here to guide you.
  • Examples could include: Project Templates, Custom Views or Fields, Request File Markup, Campaign flows, Reporting, etc.  
• Best Practices: Looking to optimize your workflow or maximize efficiency with Lytho? Feel free to ask for recommendations on the best ways to achieve your goals. We can provide workflow suggestions, optimization tips, and more.
• Use Case Scenarios: Wondering how Lytho can be applied to your specific use cases or industry? We can share examples that demonstrate successful implementation in similar contexts.
• Training and Resources: Need additional training materials, documentation, or tutorials to enhance your Lytho skills? We've got you covered. Ask us about the resources available to help you get the most out of Lytho.

DAM Office Hours

Audience: Any DAM user

October’s Topic: Organizing Tags for Better Findability

This month, we're zeroing in on how to organize and optimize your tag structure in the Lytho DAM. We’ll look at how smart use of tag menus and tag groups can simplify search, reduce friction for users, and strengthen brand governance. Whether you're building your tagging system from the ground up or refining what you have, you'll leave with practical, proven tips to boost both findability and efficiency.

DAM Office Hours is an open forum where you can drop in during the designated hour to ask questions, get hands-on support, and explore the full potential of your DAM. Each session begins with a featured topic to spark ideas and offer practical ways to strengthen your DAM strategy, followed by open time for your questions and use cases.

What you can expect:

• Topic spotlight: We’ll kick things off with a short spotlight on the month’s featured topic, so join on time if you want to catch it.
• Open Q&A: Ask your questions, get advice, or explore specific features.
  • Technical Questions: Need help navigating Lytho DAM or using specific features? We’re happy to troubleshoot or walk through advanced functionality. Examples: Tag menus, permissions, user groups, variants, sharing assets, brand guides, and more.
  • Best Practices: Looking to make your DAM work smarter? Ask about organizing assets, setting up workflows, or building systems that scale. We’ll share process tips, optimization ideas, and proven approaches.
• Broader perspectives: Hear from fellow Lytho customers and Lytho team members across Customer Success.

Tempo Office Hours

Audience: Tempo designers + DAM admins 

Tempo Office Hours is an open forum where you can drop in anytime during the designated hour to ask questions, explore Tempo capabilities, and receive personalized guidance and pro tips. 

Here are some key topics appropriate for the session:

• Technical Questions: Do you need help understanding specific features or clarifying how to use certain tools within Tempo or the BackOffice? Whether it's troubleshooting or exploring functionalities, we're here to guide you.
  • Examples could include: Alternate layouts, data merge, paragraph and character style changes, action logic, color changing variables, snippets, etc. 
• Best Practices: Looking to optimize your smart templates? Feel free to ask for recommendations on the best ways to achieve your goals. We can provide suggestions, optimization tips, and more.
• Training and Resources: Need additional training materials, documentation, or tutorials to enhance your Tempo skills? We've got you covered. Ask us about the resources available to help you get the most out of Tempo.

Divvy New User Training

Are you new to DivvyHQ or in need of a platform refresher? Divvy New User Training is now on-demand!