Whether the Request is still in progress or has just completed, files can be sent through Lytho to the requester at any time.

TABLE OF CONTENTS

• While in Progress
• Completing the Request

While in Progress

To send a file while the request is still live, navigate to the Request's associated work and click on Files and add your file(s).

Lytho Pro Tip: Seeing the "Request" tab is an indicator that you are in a Request's associated work item.

Click on the Options (...) button next to your file and toggle on the Deliverable setting. Files with this setting will be marked "Deliverable".

Files marked as "Deliverable" in this way will automatically be communicated to the request.

To remove the provided deliverable(s) from the Request, disable the "Deliverable" setting from the associated work item's Files section.

Completing the Request

Navigate to your Request's associated work item and change the status to a completed stage. A modal will appear asking if you want to provide deliverables.

- You may see different available statuses based on your custom status settings.
- If your work item is not directly associated with a Request, this modal will not appear.

Any uploaded files will appear as a list in the modal along with any files that were already added to the associated work item. Any item that you checkmark will be sent to the Request as a final deliverable. Any items left unchecked will still be accessible via the work item, but will not be sent to the Request. You can also send a message to the requester via the Message to Requester text box.

Proof assets will not be included in this list. Only files that were uploaded in the "Files" section will appear here.

Once the work item has been completed, the requester will see an updated view of the Request details including the customized message and link(s) to download the final assets. The requester can continue to collaborate with the team or download the file(s) after the Request is completed.